Working at Andrews and Associates / CatManDu is a fun and rewarding experience! We recognize our company is only as good as our people so we strive to provide a great environment for our employees so that they can provide a great experience for our clients. Here are a few of the benefits of working at Andrews and Associates:

Job Benefits:

  • Fun work environment – awesome co-workers, office ping-pong table, pool table, MAME arcade cabinet, Xbox
  • Company-provided coffee, lattes, and snacks
  • Some company-provided lunches
  • Health insurance
  • Paid time off (paid holidays and personal days)
  • Periodic company-sponsored outside activities such as bowling and golf
  • Exceptional client base with variety of systems provides fun, friendly environment to learn, grow, and advance

 

Current open positions:

Job: Level 1 Technician, Information Technology

Job type: Full-Time

Location: This position is located in Amarillo, TX. Local candidates only.

Responsibilities: The Level 1 Technician is responsible for assisting our clients with their technology issues. Support is both remote and on-site. Emphasis is placed on quality of work, efficiency of work execution, and ability to communicate effectively. Other duties as assigned.

To fulfill this role, the Level 1 Technician will:

  • Be client-facing and provide remote and on-site IT support
  • Work with a wide variety of technology and related issues
  • Work with a wide variety of clients in different sectors having various backgrounds and levels of technology experience and understanding
  • Document work performed
  • Communicate effectively with clients and in-house team (in person, on site, phone, and email)

Qualifications: The ideal candidate will have:

  • At least 6 months’ experience in IT
  • Awesome customer service skills, an exceptional ability to troubleshoot, excellent written and verbal communication skills, knowledge of MS Windows desktop environment, basic networking, A+ or similar a plus
  • The ability to prioritize and follow standardized procedures
  • The ability to work effectively both independently and with a team
  • A professional attitude with a high level of integrity and confidentiality; required to pass background check

Pay: Competitive, DOE

Job Type: Full-time

 

Level 1 Technician, Information Technology
Amarillo, TX  |  Full-time