Many businesses these days use both laptops and desktop computers. This allows everyone to work from home or another remote location without having to lug around a bunch of equipment. Desktops and laptops will break down or act up eventually. Sometimes problems need more than just a simple fix and it can be costly to replace hardware if you don’t know how to fix it.

If your computers or laptops break down, do you have someone to rely on? Here are some tips to find a trustworthy repair company if you don’t.

1. Ask about experience

The first thing you should do when searching for a computer and laptop repair company is to find out about their experience. Look at each company’s track record as well as the number of years they have been in the industry. Not every experienced business will have what you are looking for, but not every new company will have the necessary knowledge either. This is why taking the next step is so important.

2. Read reviews

You will need to look online for reviews of every computer/laptop repair company you want to speak with. This helps you weed out the ones that aren’t a great fit. Be sure to look at social media accounts as well as listing sites. Also, get a good idea of how each team works with clients and how well they do their work.

3. See if they have areas of expertise

It is possible that some of the companies you reach out to will not have the experience needed to fix your desktops or laptops. Make sure that IF a repair company focuses only on a few brands that yours is one of them. The best option is to choose an experienced operation that can handle most or all types of computers.

4. Look into credentials

This goes for each business as a whole as well as each team member that may work on your desktop and laptop computers. The people you choose to work with should have liability insurance, the appropriate licensing, awards, and certificates. This information should be accessible online or readily provided when you call or meet in person.

5. Ask about on-site support

This may not be something many would think about when researching computer and laptop repair companies. But, it is vital that you work with a team that is flexible to your needs. Small businesses may be able to bring a couple of laptops in for repair, while large operations will find on-site services to be more efficient. This service can also save you money if you don’t actually need repairs but a simple software fix.

6. Compare prices

This may be one of your first steps, especially if you are on a limited budget. Find out how the repair company will charge you. You will likely encounter those who charge hourly or those who prefer fixed rates. See if you can work with a computer repair company regularly by signing up for a contract. Keep in mind that prices could vary at any time due to part types and availability.

7. Ask about other services

This is especially important if you would like to work with your chosen company regularly. They may offer things like virus protection, asset monitoring, spam protection, and hosted cloud services. Choose a trustworthy company that can do as much as possible to help make your business a success. By doing so, you can be sure to work with a team that understands your business, the hardware you use, and your unique needs.

Computer and laptop repair in Amarillo

Looking for a reliable desktop and laptop computer repair company? The Team at Andrews & Associates is here for you! Our Professionals have over 250 years of combined experience in the technology industry. We provide a wide variety of Services and are knowledgeable in all things tech. Call us at (806) 242-1088 or Send Us An Email to learn more about how we can support your business.