Tech Info

The Basics Of Managed Services Every Business Should Know

Tuesday, December 8th, 2020
people on computers

More businesses are starting to rely on IT solutions as technology progresses. Some hire professionals to handle all of their networking and IT needs, while others simply do not have the finances or time. This is where managed service providers (MSPs) come in. By working with a third party, businesses of all sizes can see a number of benefits.

What exactly are managed services?

These services include everything it takes to manage and operate IT for your business. A managed services provider can handle everything from monitoring and inspecting to maintaining and upgrading. You can think of these professionals as your own IT department, only outsourced.

The benefits of working with an MSP

Because there are so many services you can choose from when hiring an MSP, the benefits you see will vary. Working with a company that provides custom solutions will often be the best choice. Here are just three of the advantages your company could see.

Proactive maintenance

Before MSPs were available, most businesses relied on responsive maintenance. Rather than waiting until something breaks to fix it, a managed service provider will actively monitor and repair your tech before disaster strikes. Your network won’t experience much (if any) downtime, so your productivity and efficiency won’t suffer.

Reduced costs

All businesses work using a budget, whether they are large corporations or independently owned, small ventures. Even if you already have an IT professional on staff, it can be helpful and cost-effective to outsource some of the tasks. Doing this can also make budgeting easier, especially if you aren’t paying an employee at your site.

Managing your tech won’t be complicated

Because every business is unique, the systems and equipment they use will be different. Whether all of your equipment is located onsite, your employees bring their own laptops to work, or you have a combination of cloud computing and onsite networking, an MSP can help you manage it all.

Services you can choose from

Managed service providers offer a comprehensive list of solutions to make sure their clients are happy. You may not need every one of these options, but it is good to know what is available to you.

System security

MSPs provide security for your computers and networks in many ways. First, they will monitor everything to make sure no unauthorized persons can get in. Next, they will make sure your security software is updated regularly. Finally, they can handle other security issues like email spam, web content filtering, unsafe personal devices, and even education about cybersecurity.

Backups and disaster recovery

Even with the best protection, you will still need to make sure your business is prepared for disasters. An MSP can help you create a solid disaster recovery plan for any situation, including cybersecurity threats and natural disasters. They will also make sure you have backups of all of your files and systems so you can get back to work faster and more efficiently.

System management

With this service, you won’t have to worry about watching your systems for crashes or errors. MSPs use remote monitoring to ensure that your network is always up and running, and if something happens, that the issue is promptly resolved. You can also receive information about upgrades because of system management and remote monitoring, as well as reports.

Other services to consider

Managed service providers are able to do much more than the services listed above. Be sure to ask about what else they offer to make sure you are getting the best for your business. Here are some important solutions you may be able to get.

  1. Alarm and security: Some MSPs provide alarm systems and related services alongside their IT solutions. This means that you can have your networking and physical security covered with one partner.
  2. Hardware procurement: When your business is growing, you will likely need to acquire new hardware and software. MSPs will make sure your current equipment is running efficiently, replace anything that is giving you trouble, and help you get new assets.
  3. Hosted services: These allow your business to run more smoothly. By having hosted mail and cloud services, your important information can be safely stored and accessed with ease.
  4. Phone and VoIP: Communications don’t just include emails, but also your phones. Whether you need help with your current system or would like to upgrade, MSPs can work with landline phones, VoIP, or integrated systems.

Looking for a managed service provider in Amarillo?

With over 250 years of combined experience and a comprehensive list of Services, Andrews & Associates is prepared to help your business succeed! You can reach us at (806) 242-1088 or Send us an Email to learn more. Our base of operations is in Amarillo, Texas but we proudly serve clients throughout the Tri-State area and globally.